« The year 2021 has transformed the business landscape unprecedentedly while paving the way for numerous avant-garde trends and innovations. Standout changes have come in the form of a massive shift towards digital operations, accelerated by the global pandemic.
From retail to dining to tech, industries have had to adapt to a fully or partially digital model of operations. Small businesses and large corporations alike have intensified their online presence and digital efforts, from enhancing the user experience to focusing more on analytics and marketing data. Meanwhile, customers have become more accustomed to digital-first and contactless interactions.
Additionally, sustainable business practices have gained newfound attention. Companies are increasingly focusing on business models and products that are environmentally friendly, coupled with a high level of social responsibility.
Another trend sweeping through the business world is the increasing importance of diversity and inclusion, with companies progressively acknowledging these factors for a successful, balanced workforce.
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